Basic Graduation Session

The 30% booking fee/deposit is non-refundable under all circumstances. For standard sessions, all other payments made beyond the deposit may be refunded if cancellation occurs more than 7 days before the scheduled session, minus any non-recoverable expenses already incurred. For weddings, installment payments may be refundable if cancellation occurs more than 30 days before the wedding date, minus any non-recoverable expenses. No refunds of any kind will be issued for cancellations within 7 days of standard sessions or within 30 days of weddings.

For standard sessions, you can expect to receive your fully edited photos within 2-3 weeks after the photography session. For weddings, the delivery timeline is 2-4 weeks. This timeline represents our standard delivery schedule but may extend due to high seasonal volume, technical issues, or other circumstances beyond our control. If you require your photos sooner, rush delivery options are available for an additional fee.

Yes, rescheduling is possible with advance notice. For standard sessions, a rescheduling fee of $25 may apply if rescheduled within 10 days of the original date. For weddings, a rescheduling fee of $300 may apply if rescheduled within 30 days of the original date. In the event of inclement weather or unforeseen events, rescheduling options will be discussed and accommodated to the best of both parties' abilities.

Yes, if you require your photos sooner than the standard delivery timeline, I offer rush delivery options including: 1) Rush Full Gallery Delivery that prioritizes your project in my editing queue, and 2) Preview Images where a selection of edited highlight images can be delivered quickly while the remainder of the gallery follows the standard timeline. Rush delivery services must be requested and agreed upon prior to the photography session, and additional fees apply.

If the weather forecast shows a high probability of rain or severe weather conditions, we can discuss rescheduling options. I monitor the weather closely leading up to your session and will be in touch if concerns arise. In some cases, overcast weather can actually provide beautiful, even lighting for photos. If we need to reschedule due to weather, our rescheduling policy will apply.

Your final images will be delivered through a private online gallery where you can view, download, and share your photos. The gallery remains active for at least 2 years, and you can download high-resolution digital files directly from this platform. For physical products like albums or prints, separate delivery arrangements will be made.

I understand that emergencies happen. In cases of serious illness, injury, or family emergency, please contact me as soon as possible. While my standard cancellation policy applies in most situations, I will work with you to find a reasonable solution in genuine emergency situations, potentially waiving or reducing fees on a case-by-case basis.